All new backoffice Administrators and Editors must first be invited to become a backoffice ‘User’.
The different User groups are usually pre-configured into your site before handover. And, depending on your site configuration, access to the backoffice is typically restricted to 1 of 2 access workflows:
Therefore, before providing access to new users, please ensure you understand the ‘New User’ creation workflow and the user group you’ll be giving them access to.
Note: This page describes the workflow for assigning new users with Single Sign-On (SSO) backoffice access. If providing access via Username and Password, click:
The site administrator must first invite new users via the backoffice Users section. Once invited, the new user simply provides their own password to fulfil the application.
Follow these steps to invite a new user:
Hi [FIRSTNAME], this is an invitation to the Brand Toolbox administrator backoffice (Umbraco Backoffice).
Please accept the invitation and provide a password when asked. Note that the password isn’t required every time you login. It will simply allow you to access the backoffice to complete the SSO integration for Backoffice Users.
Once you have logged in, click the profile icon at the top-left of screen (currently a circle with your initials in the purple section bar), then click the blue “Link your Active Directory account” button.
In future (and once logged out), you will then be able to sign in at the following address:
Brand Toolbox Development Team
Once the new user has logged in, they must link their company’s Active Directory account to their user profile to activate SSO.
They must click the profile icon (avatar) at the top-left of screen (currently a circle with initials in the purple section bar), then click the blue “Link your Active Directory account” button.
When prompted, they need to choose their company account profile.
Enter Active Directory account password.
** Note: These screens may differ depending on the SSO Active Directory mechanism implemented by your organisation (e.g. the screens above display Azure AD).
^^ Note that there is also a Create user option under the Invite user menu. E.g.
This option is similar to the Invite user sequence, except that a password is automatically generated for the user rather than the user creating their own password.
Use this option when giving several people access to the same user profile (hence creating a shared password). An example of this is a Photographer Supplier user profile that may be shared by several approved photographers.