Administrator user permissions and user group access

User management

The Users section lists all of the individual backoffice Administrators and Editors (able to edit content), and the User groups they are assigned to.

Note that the different user groups are usually negotiated and pre-configured into your site before handover. It is vitally important you thoroughly understand the different access permissions between the user groups before starting to assign Administrators to these groups – as you will be giving them access to EDIT and DELETE content.

User Groups

In most cases, customer sites are pre-configured with one (1) User group – ClientName Brand Team Admin (can be renamed). In this scenario, you don’t need to make any choices when assigning users to groups, as there is only one option.

You can see in the visual below that we can create multiple user groups and assign different capabilities to each. 

Admin user groups types

For each user group, we can specify:

These are default access settings for any users assigned to the group, however, they can be over-ridden at an individual user level, if needed.

Default permissions

Additionally, we can set the default permissions (or actions) that each group is allowed to access in the action menu.

Default permissions visual

These are just some of many permission options available:

Granular permissions

We can then further refine access at a more granular level by adjusting permissions for specific pages (nodes).

Granular permissions visual

Again, these are defaults for the group and can be over-ridden at an individual user level, if needed.


Users can be displayed in either tile or list view.

Each displays a quick view of useful properties including Name, User group, Last login and Status.

User admin lists and tiles

You can filter the user list by Status (e.g. Active, Disabled or Invited^) and/or by User group. A quick name search instantly reveals the user.

^ Status

Now that you’ve familiarised yourself with the Users interface, let’s create a new user...

Creating a new backoffice User

All new backoffice Administrators and Editors must first be invited to become a backoffice ‘User’.

The different User groups are usually pre-configured into your site before handover. And, depending on your site configuration, access to the backoffice is typically restricted to 1 of 2 access workflows:

  1. Username (email address) and password: Employees and/or External Suppliers
  2. Single Sign-On (SSO): Employees only

Therefore, before providing access to new users, please ensure you understand the ‘New User’ creation workflow and the user group you’ll be giving them access to.

To provide Employees and/or External Suppliers with backoffice Username and Password access, select:

To provide Employees with backoffice Single Sign-On (SSO) access, select:


Last updated: 6 Feb 2020